One-Hour Response Guarantee in Cloud Hosting
Our guaranteed max reaction time for any support ticket that you submit or any e-mail that you write is just sixty minutes, even if you contact us on weekends and public holidays. Irrespective of the essence of your issue or inquiry, we will lend you a helping hand immediately and will provide you with the necessary information to troubleshoot any problem with your websites. The real reply time usually does not exceed 15-20 minutes, so you can just forget about waiting for hours and hours to get a problem sorted out or what is even worse than that – waiting one whole day only to get a response that more information is needed while nothing is fixed. We will offer you assistance in a jiffy solely because we understand just how expensive time can be in the dynamic digital realm. The 60-minute response guarantee applies to any technical or billing inquiry that you may have regarding our Linux cloud hosting packages.