When your web hosting company supplies live chat support, you are able to talk with an agent live and learn helpful information or get an issue resolved timely. The main advantage of using chat as an alternative to calling to talk with a live person is that you'll need only a computer with web access, so you won't pay any charges in case you're in another state or country. In addition, it'll be much simpler to copy and paste data like domain names, usernames or error messages in other words details that are sometimes hard to provide to the other side on the phone. The real-time chat is also a considerably faster way to contact your web hosting company's support crew in comparison to using a ticketing system. What's more, if some situation needs some more time to be resolved, you're able to do something else entirely while you wait for guidance on the live chat, therefore you won't lose time - something that's not possible in case you are on the phone.

Live Chat Support in Cloud Hosting

As we believe that numerous situations are easily resolved when you talk with a live person, we offer a live chat service for all our prospective and active customers. Our chat is accessible every single day and our customer support representatives can assist you with a variety of questions and issues. If you aren't our client yet, you can find out more about our cloud hosting plans and the website hosting environment in general so as to be certain that your websites will run efficiently on our servers. In case you already have an account and you've got some questions or you experience any kind of issues with some of our services, you'll be able to get in touch with us through our live chat and we will provide the required details or help you troubleshoot the issue. You will have to open a trouble ticket for some issues which need more time or the help of a system administrator, but for numerous standard troubles you will get help right away.