Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Section

  • You’ll find almost all the answers to your questions in the intuitive Help section integrated into our Web Hosting Control Panel. It boasts a detailed repository with commonly asked questions and exhaustive how–to articles compiled by our practiced tech support team.

  • Top quality support service

  • Instructional Videos

  • We have compiled a selection of how–to video tutorials that visually explain how to deal with a typical problem connected with your Linux cloud hosting packages account. You can find the how–to video clips in the Help section.

  • Intuitive help center

  • A One–Hour Ticket Response Time Guarantee

  • With all our semi–dedicated servers, we offer a round–the–clock technical support service with a sixty–minute response guarantee. A team of accomplished technicians will be at your disposal to answer all the inquiries that you may possibly have. During off–peak periods, an answer will be supplied within just 20 minutes.