Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our client help crew is taught to swiftly take care of all our Linux cloud hosting packages customers’ inquiries and assistance questions. Via our ticketing system, you’ll be able to share your question and a support crew fellow member will go back to you in less than maximum one hour. In actual fact, practice has demonstrated that the normal resolution time is 20 mins.

  • Top quality support service

  • A Top–quality Support Service

  • Contact us whenever necessary. Our crew of professionals will undoubtedly be online for you 24x7x365 to respond to all your issues and to fix any concern you will likely have. You can easily submit a technical support ticket from the Heart Beat Hosting Web Hosting Control Panel or send us an email any moment. Additionally, on working days, you’re able to call us or take advantage of the online chat alternative.

  • Intuitive help center

  • An Intuitive Help Section

  • Heart Beat Hosting’s Control Panel boasts an extensive know–how base that’s built–into all sections. In each section, you’ll find a Help control key which will load for you a selection of step–by–step guides on how to work with a specific feature or conduct a particular action. Moreover, we have made course movies allowing you to get a better idea of the Control Panel’s interface.