A 99.9% Server Uptime
The chief advantage of setting up your very own cloud hosting system is that you don’t need to be worried about compatibility – you design a specific set of software apps in such a manner as to work with a defined set of hardware elements. The end result is something far more steady and dependable, since there are less possible risks of failure. We’ve set up our cloud hosting platform atop time–tested hardware components plus a seriously tweaked version of SELinux so as to create an incredibly riskless home for all your websites.
For this reason, with all our Linux cloud hosting packages plans we give you a 99.9% server uptime guarantee. This uptime guarantee is valid for all our datacenters.
A 99.9% Network Uptime
When you develop your own cloud hosting system, it’s important to also set up your own network infrastructure. This is why we set up a custom internal network in all our data center facilities. Based on world–class Juniper switches and routers, our internal network allows for ultrasonic data transmission speeds and is also fully redundant.
Because of this, you can enjoy a 99.9% network uptime in our data center in the US, in our data center in the UK, in our data center in FI, in our data center in East Europe and in our data center in AU, no matter which web hosting offer you have picked.
A 30–Day Money–Back Guarantee
Our company offers a 30–day money–back guarantee with all our cloud hosting packages. If you’re disappointed with our web hosting services, or if you consider them inadequate, or if you decide that you need to have a Linux VPS web hosting packages instead of a cloud hosting plan – you will get a reimbursement, no questions asked.
All domain name registrations are nonrefundable, but you will continue to maintain complete control of your domain names even when you terminate your web hosting account with us.
24/7 Technical Support
In case you run a hosting company, your tech engineers are of highest importance. That’s the reason why we’ve attentively selected a highly professional team of techs, each with several years of practice behind his back. Thanks to them, our company offers 24x7 support with each of our web hosting solutions.
And not only that, our company offers a 1–hour response time guarantee. All customer support tickets are responded to within 1 hour and our average response time is less than 20 minutes!