Q: What precisely does web site migration imply and what does it entail?
A: The website migration service offered by Heart Beat Hosting is entirely free of cost and involves moving all your website files, databases and e–mails from your present web hosting provider to your brand–new hosting account with us. We will also update all the settings required for your web sites to be completely operational on our innovative cloud hosting platform.Our techs are fully capable of moving any kind of website. With years of work experience in this field, they’re experts in the inner workings of our hosting platform, our Control Panel and all other widely used Control Panels. For them, transferring a custom–made application with a lot of custom libraries is as elementary as transferring a simple WordPress weblog.
Q: Website migration sounds like a lot of work. Just how long is it going to take?
A: While we can’t give you a precise time window, because there are plenty of factors, among them the physical size of the files and databases, the location of the current host’s server, the complexity of your site and the current workload of our Website Migration Department, etc., we will do our best to transfer your site within 48h, and in some cases – within 24h (when the content is not very large).
Q: My privacy concerns me. What data do you need?
A: Yup. We will need the name of the website that you want us to migrate. We will also require a means to access your present hosting account so that we can get the files pertaining to your site.
Q: My old web hosting account has sensitive info inside. How can I rely on you?
Q: How about downtime? Will my web site be offline?
A: Your web site will work just like it did before with your previous web hosting provider. As soon as we are through with the transfer, your site will be configured to work on our web hosting platform and we will alert you to preview it. If everything is functioning correctly, all you will need to do is edit the NS resource records corresponding to your domain name. Your web site will be migrated to us with no downtime.
Q: Will my current web hosting provider need to provide any information/help?
A: Nope. We’ll never get in touch with your hosting provider about anything. They will not be aware of the web site migration either.
Q: Which hosting platforms do you support?
A: We support all Linux–powered hosting platforms. Generally, if we can gain access to your Control Panel, we will be able to transfer your website.The only platforms that we don’t support are closed–source web site creation platforms like Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.